FAQ
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What is City Shop Cart?
City Shop Cart is an online store offering a variety of products, including electronics, fashion, and home essentials. We focus on providing a convenient shopping experience with great prices and customer service. -
How do I place an order?
Browse or search for items, select options, and tap "Add to Cart." When ready, go to your cart and follow the prompts to complete your purchase. -
What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, American Express), UPI, and COD. Transactions are secure. -
How can I track my order?
You’ll get a confirmation email with a tracking number once your order ships. Use this number on our website or the courier’s site to track your package. -
What is your return policy?
Return items within 5 days of delivery for a refund or exchange. Items must be unused, in original packaging, and with a receipt. See our Returns & Refund Policy page for details. -
Can I change or cancel my order?
Contact us as soon as possible to change or cancel your order. Once processed and shipped, changes aren’t possible, but you can return the item. -
How can I contact customer service?
Email us at info@cityshopcart.com or use the contact form on our website. We’re available Monday to Friday, 9 AM to 5 PM (EST).